identity

Founded in 1998, with a structured office and a specialized team, FAXE has the purpose to consolidate technical advice on all transactions involving foreign trade.

With the constant updates required by the international trade, our creative, objective and IT capabilities ensure companies a high level of efficiency.

With this purpose, we operate successfully as a tool that has effectively helped companies achieve their goals and interests with the consenting authorities responsible for the control, supervision and release of goods, both in imports and exports.

mission

FAXE - Customs Brokerage & International Trade Advisory- has the mission to offer a service that exceeds the expectations of our customers in their customs clearance needs. Our commitment to quality service is the key to strong business relationships.

We understand that your needs are unique. Maybe your goods must meet specific standards, or you need a custom import program. We will tailor our services to your situation. You will receive the best service the market has to offer, due to our agility, expertise, and a great value for money.

vision

The experience gathered in 16 years of service in customs clearance allows us to have an absolute certainty in the implementation of our work, providing the most optimized solution in terms of cost and time to our customers. At the same time we search for innovations and continuously update on the new rules of foreign trade. 

We are already reference for customs clearance of materials and products for clinical research, we are members of ABRACRO (Brazilian Association of CRO) and take part in the Regulatory Committee.

values

INTEGRITY - We are committed to provide a transparent, reliable, confidential and highly qualified service in customs clearance without compromising the customs laws and the regulations and striving for our principles and values. 
HONESTY - We join the anti-corruption struggle to value our profession and prove our commitment to ethics in our service delivery. 
COMMUNICATION – Always listening to our customer, we seek the best solutions for your needs. We are fully aware of the value of information and we believe that the best service is possible using intelligence, creativity and technology. 
SOCIAL RESPONSIBILITY - Our management involves transparency, ethics and values in the relationship with our customers, partners and also internally in our company. We see social responsibility as a continuous process and seek the growing engagement with the well being of our staff, with the honest relationship with our customers and partners, with the reduction of our ecological footprint, seeking to recycle and adopt simple gestures to the preservation of the environment. 
TEAMWORK - Teamwork allows more opportunities to deliver creative ideas, seek innovative solutions, build and share knowledge, speed troubleshooting. In addition, it provides a greater sense of belonging to the group.